Home
Why Lorentz?
Solutions
Consumer Series
>
S1-200
PS2-100
Professional Series
>
Small System
Medium System
Large System
Customized Solution
Products
Lorentz Solar Pump
>
Submersible Type
Surface Type
Lorentz Solar Panel
Lorentz Accessories
Lorentz Software
Other Solar Products
>
Phocos Solar Charge Controller
Zeversolar On-Grid Solar Inverter
Projects
Bantayan Island
Cavite
Maguindanao
Mindoro
Occidental Mindoro
Panay
Samar
Semirara
Somimbang
Tarlac
Company
News
About
Careers
Contact
Buy for Own Use
Become a Distributor
Supply to Sunelec
Help
Contact Information
Menu
Home
Why Lorentz?
Solutions
Consumer Series
>
S1-200
PS2-100
Professional Series
>
Small System
Medium System
Large System
Customized Solution
Products
Lorentz Solar Pump
>
Submersible Type
Surface Type
Lorentz Solar Panel
Lorentz Accessories
Lorentz Software
Other Solar Products
>
Phocos Solar Charge Controller
Zeversolar On-Grid Solar Inverter
Projects
Bantayan Island
Cavite
Maguindanao
Mindoro
Occidental Mindoro
Panay
Samar
Semirara
Somimbang
Tarlac
Company
News
About
Careers
Contact
Buy for Own Use
Become a Distributor
Supply to Sunelec
Help
Contact Information
Service
Welcome to the Service section of our page, where we will strive to solve your problem in a speedy and efficient manner. Please leave your contact information, product and system details, and we will get back to you as soon as possible.
*
Indicates required field
Name
*
First
Last
Email
*
Mobile Number
*
Purchased from
*
Invoice No.
*
Installation Location
*
Please provide specific address.
Installation Date
*
System Size (Watts)
*
System Tracked?
*
Yes
No
Number of panels in Series
*
-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Number of panels in Parallel
*
-
1
2
3
4
5
6
7
8
9
10
Wattage of panels
*
Tracker Model
*
Controller Model
*
Pump End Model
*
Motor Model
*
Controller Serial No.
*
Pump End Serial No.
*
Motor Serial No.
*
Pump Setting in bore (meters)
*
Static Head (meters)
*
Total Dynamic Head (meters)
*
Pipe Length (meters)
*
Pipe size (mm)
*
Water Temperate (degrees C)
*
Flow (liters per minute)
*
Well Probe installed?
*
-
Yes
No
Pump tested before installation?
*
-
Yes
No
Recent thunderstorms?
*
-
Yes
No
Is RPM reduced?
*
-
Yes
No
Pump left unused in water?
*
-
Yes
No
If prior answer is yes, please state number of days unused
*
Detailed Description of observed Problem:
*
Light sequence of controller LEDs
*
Electrical Tests
Weather conditions
*
Pump Off
DC Volts at Power Input (V)
*
DC Current at Power Input (A)
*
Cable size / length
*
Resistance of disconnected motor phases (Ohms)
L1-L2
*
L2-L3
*
L3-L1
*
Time of day
*
Pump On
DC Volts at Power Input (V)
*
DC CUrrent at Power Input (A)
*
No. of "Pump ON" LED flashes
*
After filling all required fields, please click Submit button below. Kindly follow up at +63 2 4132151.
Submit
Home
Why Lorentz?
Solutions
Consumer Series
>
S1-200
PS2-100
Professional Series
>
Small System
Medium System
Large System
Customized Solution
Products
Lorentz Solar Pump
>
Submersible Type
Surface Type
Lorentz Solar Panel
Lorentz Accessories
Lorentz Software
Other Solar Products
>
Phocos Solar Charge Controller
Zeversolar On-Grid Solar Inverter
Projects
Bantayan Island
Cavite
Maguindanao
Mindoro
Occidental Mindoro
Panay
Samar
Semirara
Somimbang
Tarlac
Company
News
About
Careers
Contact
Buy for Own Use
Become a Distributor
Supply to Sunelec
Help
Contact Information